Privacy Policy

This policy explains how Grafica Group ("Grafica", "we", "us") collects, uses and protects information when you visit grafica.group or contact us. We keep data collection to the minimum needed to respond to you and to run the site.

Information we collect

• Information you give us. When you submit the contact form, we collect the name, email address, company (optional) and message you provide. When you request an AI Business X-Ray, we collect your name, email address, your company's website and, if you add it, what you sell, and any figures you share for the ROI estimate.
• Basic usage analytics. We use privacy-friendly, cookie-free analytics that record aggregate visit data (such as page views and referrers). It does not use cookies or build a profile of you, and we do not identify individual visitors.

We do not use advertising or cross-site tracking cookies, and we do not sell your data.

How we use your information

• To respond to your enquiry and communicate with you about it.
• To prepare the AI Business X-Ray you request, from your company's public website, what you tell us about your business and any figures you share for the ROI estimate.
• To provide, maintain and improve our website and services.
• To meet legal or regulatory obligations where applicable.

How your information is handled

Contact-form and X-Ray submissions are delivered to our inbox by our email provider and stored in our business email system so we can reply. We rely on the following service providers ("processors"), who handle data on our behalf under their own terms:

• Cloudflare — website hosting, content delivery and cookie-free analytics.
• Resend — delivery of contact-form messages to us by email.
• Google Workspace — our business email, where we receive and reply to enquiries.
• Anthropic (Claude) — AI used to prepare the AI Business X-Ray from what you send us.

How long we keep it

We keep enquiry correspondence only as long as needed to handle your request and for reasonable follow-up or record-keeping, after which it is deleted or archived. Aggregate analytics contain no personal data.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, email us at [email protected] and we'll respond within a reasonable time.

Security

We use reputable providers and reasonable technical measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the data you share with us.

Links to other sites

Our site may link to third-party sites (including our blog and social profiles). Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest version.

Contact

Questions about this policy or your data? Email [email protected] or call +504 9960 1911.

Template notice. This page is a practical starting point that reflects how the site actually works; it is not legal advice. Please have it reviewed against the laws that apply to Grafica (Honduras) and to the visitors you serve (e.g. GDPR/CCPA) before relying on it.